Terms of Service

Last updated: November 6, 2025

1. Acceptance of Terms

By signing up for Hey, Basil and providing your phone number, you agree to these Terms of Service. If you do not agree, do not use the service.

2. Description of Service

Hey, Basil is an AI-powered meal planning service that provides:

  • Personalized weekly meal plans via SMS and web
  • Automated grocery list generation
  • Amazon Fresh integration for grocery ordering
  • Daily cooking reminders and guidance
  • Pantry and budget management

3. SMS Terms & Conditions

Consent to Receive SMS: By providing your phone number and checking the opt-in box, you expressly consent to receive automated text messages from Hey, Basil.

Message Frequency: Message frequency varies based on your usage and preferences. You may receive approximately 1-5 messages per day, including:

  • Weekly planning prompts (typically Sundays)
  • Daily dinner reminders (typically 4 PM)
  • Prep alerts (defrost, marinade reminders)
  • Grocery list notifications
  • Recipe swaps and confirmations

Message & Data Rates: Standard message and data rates may apply from your mobile carrier.

Opt-Out: You can opt out at any time by texting STOP, STOPALL, UNSUBSCRIBE, CANCEL, END, or QUIT. You will receive a confirmation message. After opting out, you will no longer receive SMS from Hey, Basil.

Opt-In: To re-subscribe, text START or UNSTOP.

Help: For help, text HELP or email support@heybasil.io

4. User Responsibilities

You agree to:

  • Provide accurate information during signup
  • Maintain the security of your account
  • Use Hey, Basil for personal meal planning only
  • Not abuse or misuse the service
  • Comply with all applicable laws

5. Subscription & Payment

Free Trial: Your first week is free with no credit card required.

Subscription: $1.99/week, cancel anytime.

Cancellation: You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period.

Refunds: We do not offer refunds for partial periods.

6. Disclaimer of Warranties

Hey, Basil is provided "as is" without warranties of any kind. We do not guarantee:

  • Recipe accuracy or nutritional information
  • Amazon Fresh product availability or pricing
  • Uninterrupted service availability
  • That recipes will meet your expectations

Dietary & Allergy Disclaimer: While we strive for accuracy, always verify ingredients if you have severe allergies or medical dietary restrictions.

7. Limitation of Liability

Hey, Basil is not liable for any damages arising from use of the service, including but not limited to: allergic reactions, food safety issues, grocery costs, or time spent cooking.

8. Termination

We reserve the right to suspend or terminate your account for:

  • Violation of these terms
  • Fraudulent activity
  • Abuse of the service
  • Non-payment of subscription fees

You may delete your account at any time through the app or by contacting support.

9. Changes to Terms

We may update these Terms from time to time. We will notify you of significant changes via SMS or email. Continued use of Hey, Basil after changes constitutes acceptance of new terms.

10. Contact Information

For questions about these Terms:

Email: legal@heybasil.io
Website: heybasil.io